Refund Policy
What is a Refund Policy?
Infig Assignment Help has a transparent and student-friendly refund policy strategized to strengthen the trustworthiness of our services. A refund policy is a protocol that allows you to ask for a refund if our services are found unsatisfactory at any point. This policy is formed to ensure a high level of client satisfaction and maintain a healthy relationship with them. Infig Assignment Help aims to reach the epitome of customer convenience and is against of becoming a roadblock in student happiness.
Our team always strives to ensure the delivery of high-quality work alone, while our writers employ the maximum level of their writing skills towards the requirements of their students. Our entire platform functions by keeping ‘top scores’ as its primary objective. Still, in some cases, unfortunate incidents are to be expected wherein the writer may not be able to meet your expectations. This is majorly due to the involvement of human brains and skills in writing your papers, apart from any artificial influences. In such unexpected scenarios, our well-formulated refund policy can help you gain relief.
What Students Must Do?
After receiving our work, kindly go through the same thoroughly. Crosscheck whether our writer has included everything as per your request and is subject-oriented. This must be prioritized as we have a strict policy regarding the edits or correction work. You must submit your editing suggestions within 10 working days after delivery. Within this period, all the edits, irrespective of their gravity, will be free of cost. But, if you submit your editing suggestions after this 10-day timeline, additional costs might be charged based on the depth of the suggestions.
If your editing requests major changes, resulting in an increase in word count or any other aspects that might conflict with the initially delivered work, you might receive an additional price quote. However, owing to our student-friendly nature, all these developments will be duly discussed and verified with you before any move from our side. Our customer care consists of responsive, understanding and empathetic executives, who have kept your happiness as their goal. So, please feel free to have regular conversations with them about your concerns, confusion and our refund criteria. They are always happy to guide you in the right direction!
Deadlines have a crucial role in deciding the total marks of your submission. Be it an assignment, thesis, dissertation or any other academic paper, the only way to please your professor is to submit outstanding content on the requested date alone. To make this possible, our entire team, including our writers and customer care professionals, relentlessly strive to prepare such a masterpiece on time. As a professional platform, we are bound to conduct our responsibilities without fail. Your collaboration with our platform is a two-way process where both parties must work hand-in-hand to stimulate high scores. Thereafter, students approaching us must ensure that they have fulfilled the below-mentioned criteria:
- For subject-driven work like research reports, thesis, dissertations, etc., intense work is required that can demand substantial time and effort from our academic writers. In such cases, please ensure to approach us and suggest a deadline at least 2 weeks prior to the submission date. This will give a sufficient amount of time for both parties to work on editing, proofreading and final touch-up works, enhancing the quality of your paper.
- Kindly cross-check the difficulty level and subject cruciality of your paper. This will prevent the suggestion of a hurried delivery date from your side, again increasing the quality scale of your work.
- If you choose the partial payment option, please note that a reasonable delivery date from our side can be decided only after the delivery of this partial work. On the other hand, the full payment option guarantees the delivery of your work at least 2 days before the exact submission date.
- Please note that the delivery dates of crucial subject-oriented work like dissertations, thesis and so on, from our side, may vary depending on the nature of the work and word limit.
As per our policy, refunds after ordering our service are purely based on the work status. Firstly, you must contact our customer care team to learn about the present status of your order. If our writer hasn’t started your paper, then you can claim your refund after deducting the GST. In all the other cases, the refund strictly depends on the writing status of your paper. Since your satisfaction is our primary concern, you can confidently contact us to have a discussion with our team regarding your refund demands.
All the transactions are strictly conducted through online payment gateways alone. Refunds cannot be made in cash. You must use a UPI or other online gateway to receive them.
Objectives Of Our Refund Policy
Our refund policy is designed to ensure fairness, clarity, and trust by setting transparent guidelines for transactions, cancellations, and dispute resolution.
- Promote complete transparency across all financial transactions
- Strengthen student trust and confidence in our services
- Uphold accountability in the delivery of academic assistance
- Offer fair and justified compensation for valid concerns
- Safeguard against misuse of services and payment-related disputes
- Establish clear and structured refund and cancellation guidelines
Assignment / Academic Work – Refund Policy
- Refund requests are accepted only when concerns are legitimate and well-substantiated
- Each request is thoroughly assessed by our internal quality assurance team
- Refunds may be granted up to a maximum of 50% of the total payment
- Approved refunds are processed within 3 working days
- All concerns must be reported within 7 days of delivery
All plagiarism and AI reports are generated using reliable tools and shared transparently at the time of delivery.
- Plagiarism and AI detection reports are generated using licensed tools (e.g., Turnitin) and provided upon delivery
- Reports shared at the time of delivery are considered final and valid
- Any variation in results from other tools or software will not be our responsibility
- We are not liable for differences in plagiarism or AI percentages when checked later using different tools, databases, or post-submission
Work Process Policy
This option ensures seamless workflow with immediate initiation, faster execution, and priority handling, enabling timely and efficient delivery of complete academic work.
- Work is initiated immediately after full payment is received
- The complete assignment is delivered within the agreed deadline
- Projects are handled on a priority basis for faster turnaround
This option provides flexibility with phased execution, allowing clients to review initial progress before proceeding with the remaining work and final delivery.
- Work begins once 50% advance payment is received
- A partial sample is shared for client review and approval
- Remaining work proceeds after the balance payment is cleared
- Final completed work is delivered upon project completion
Our design workflow ensures structured execution, beginning with sample approval and progressing to final delivery, while maintaining clarity on revisions and additional requirements.
- Initial sample designs are shared after receiving the advance payment
- Upon approval, the complete design work is carried out accordingly
- Any major revisions after approval will be treated as new requirements and may involve additional charges
CDR services are subject to external assessment outcomes; hence, our policy ensures support through revisions while maintaining clear boundaries on refunds and additional changes.
- CDR evaluation is conducted by external assessing authorities and is beyond our direct control
- Rejections from assessing bodies are not eligible for refunds
- Revisions are provided within the initially agreed scope of work
- Corrections are made based on official feedback received
- Any revisions beyond the committed scope will be treated as additional work and may incur extra charges
Our cancellation policy outlines clear timelines and conditions to ensure fair handling of requests while maintaining transparency in service commitments.
- Cancellation requests made at least 24 hours before project initiation are eligible for a refund after deducting applicable GST and processing charges
- Cancellations made after 24 hours or once work has started may receive up to 50% refund, depending on the work completed
- No refunds are applicable for urgent or emergency projects once the work has commenced
- All approved refunds are processed within 3 business days
Certain conditions are not eligible for refunds to ensure fairness, accountability, and proper adherence to agreed service terms and delivery standards.
- Requests based on a change of mind after delivery are not eligible for refunds
- Complaints raised after 7 days of delivery will not be considered
- Work that has already been reviewed and approved cannot be refunded
- Errors arising from incorrect or unclear instructions provided by the client are non-refundable
- Urgent or emergency work, once initiated, is not eligible for refunds
- Work that has been used, submitted, or shared cannot be refunded
- Dissatisfaction based on external grading or evaluation is not covered under refunds
- Rejection of CDR applications is not eligible for a refund
- Significant changes in requirements after work initiation are not refundable
General Terms
These terms define our rights, responsibilities, and conditions to ensure smooth service delivery and fair resolution of concerns.
- The company reserves the right to assess, approve, or decline any refund request based on the validity and nature of the concern
- Deliverables are created based on client-provided requirements and inputs; we are not responsible for issues arising from incomplete or inaccurate information
- Minor revisions within the agreed scope are supported, while major changes or extensive rework will be subject to additional charges